Barcelona, Spain, ES
CRM Loyalty Trainee
The Desigual CRM Loyalty team is looking for a trainee with or without previous experience to support us during the relaunch of our loyalty program and creating an out of the box experience for our clients.
As a CRM Loyalty Trainee you will…
- Support the CRM loyalty team with daily activities in order to further engage and activate members of the loyalty program.
- Support partnership negotiations with the creation of contracts and review of T&Cs
- Follow key KPIs including adhesion score, engagement, conversion, etc for the global loyalty program
- Set up of push notifications campaigns in our new communication channel
- Support the planning and execution of loyalty experiences and special activations
- Support the CRM loyalty team in monthly reports and presentations preparation around loyalty activity.
- Establish and maintain archive of presentations, marketing materials and communications accessible to all internal stakeholders in file system.
- Coordination with internal teams to implement loyalty campaigns
- Work with the emailing team to set up new loyalty emails
- Play an active role and contribute ideas that enrich the program
You are the person we are looking for if you…
- Can sign a full time internship agreement with your university or school
- Have fluent knowledge of English both written and spoken and excellent writing skills
- Have Good communication and social skills
- Are a good team player
- Are creative, artistic and attention to detail
- Are flexible and co-operative
- Have excellent computer skills (Microsoft Office, mainly Excel, Word, PowerPoint)
We offer you:
- Fun & Profit: an international company with a fun, hard-working and dynamic atmosphere
- Test & Learn: our work ethic involves trying new things and not being afraid to make mistakes
- Express Yourself: we’re all about creative freedom - be yourself and let your creativity flow!
- Caring: looking after our relationships with colleagues and putting all our love into what we do is the key to our success